Privacy Policy

Last Updated: January 2025

1. Information We Collect

GoNovaTech collects information necessary to provide cybersecurity and compliance advisory services. This includes:

  • Contact information (name, email, phone number, company name)
  • Technical information about your IT environment (for assessment and implementation purposes)
  • Communication records related to service delivery
  • Payment and billing information (processed through secure third-party providers)

2. How We Use Your Information

We use collected information to:

  • Deliver cybersecurity and compliance services
  • Conduct security assessments and implement security controls
  • Communicate regarding service delivery and support
  • Process payments and maintain billing records
  • Comply with legal and regulatory obligations

3. Information Sharing and Disclosure

GoNovaTech does not sell, rent, or trade your information. We may share information only in the following circumstances:

  • With your explicit consent
  • With service providers who assist in service delivery (under strict confidentiality agreements)
  • When required by law or to protect legal rights
  • In connection with a business transaction (merger, acquisition, or sale of assets)

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including encryption, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

5. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Client engagement data is typically retained for seven years following engagement completion to satisfy regulatory and audit requirements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Object to or restrict certain processing activities
  • Receive a copy of your information in a portable format

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services following changes constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

GoNovaTech

Alexandria, VA 22312

Email: [email protected]

Phone: (703) 703-6563